Arcserve 9000 Series Appliance Expansion
Enterprise-grade disaster recovery and backup growing together with your business and IT
16TB Additional Usable Capacity, 48TB Additional Effective Capacity, OLP Program
16TB Additional Usable Capacity, 48TB Additional Effective Capacity, GLP Program
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Overview:
The Arcserve® 9000 Appliance Series is the first and only means to neutralize ransomware attacks, deliver effective disaster recovery (DR) and restore data - an all-in-one data protection strategy that can be deployed in just 15 minutes flat.
Powered by award-winning Arcserve Unified Data Protection (UDP) and Sophos Intercept X cybersecurity, Arcserve Appliances uniquely combine deep learning endpoint protection with onsite and offsite business continuity capabilities for a multilayered approach that delivers complete IT resiliency.
Architected with cloud-native capabilities, Arcserve Appliances integrate your on- and off-site disaster recovery with built in cloud DR and backup to the Arcserve® Cloud, as well as to private and public clouds, including Amazon® AWS, Microsoft Azure®, Nutanix® Objects, Eucalyptus® and Rackspace®.
Performance
Businesses of all sizes leverage Arcserve Appliances to streamline a wide variety of deployment scenarios:
- The Arcserve Appliance models 9012, 9024 and 9048 deliver up to 20 TB/hour throughput based on global sourceside deduplication with a 98% deduplication ratio
- The Arcserve Appliance models 9072DR, 9096DR, 9144DR, 9192DR, 9240DR, 9288DR, 9360DR and 9504DR deliver up to 76 TB/hour throughput based on global source-side deduplication with a 98% deduplication ratio
Appliances At-A-Glance
- Up to 20 CPU cores and 768GB RAM to spin up dozens of VMs in case of failures
- Up to 504TB effective capacity of a single appliance with up to 6PB of backups managed via a single user interface
- Easy-to-install Expansion Kits to increase capacity and meet your data growth demands
- Up to 1:20 deduplication ratio and extreme, flash-accelerated deduplication performance with enterprise-grade SAS HDDs and SSDs
- 12Gbps RAID cards with 2GB NV cache and redundant hot-swap power supplies for highperformance and reliability
- Sophos Intercept X Advanced for Server included to defend backups from ransomware, malware and hacker attacks
- On-site support in as little as 4 hours for peace of mind
The Arcserve Advantage
Backup Appliances Created With The Utmost In Usability And Design
Like all our solutions, Arcserve Appliances were developed to deliver a consumer-grade user experience. That’s why you can manage its robust capabilities with a few quick clicks on a single interface from anywhere in the world.
Backed By Deeply Knowledgeable Product Support
Our teams are among the most experienced in the data protection industry – expertise we pour into supporting our customers and partners.
Profitable For Channel Partners & Cloud Service Providers
Channel partners and managed service providers can profitably adopt and manage Arcserve Appliances to support customers who have limited resources but require secure backup and disaster recovery (DR) for vital business systems.
Key Features:
Ransomware Prevention Made Simple
- Implement quick disaster recovery for physical servers and cloud Windows / Linux instances.
- Spin up dozens of VMs on the appliance with up to 20 cores on Intel Xeon CPUs and up to 768GB DDR4-2400Mhz RAM.
- Protect VMware, Hyper-V, RHEV, KVM, Nutanix AHV, Citrix and Xen VMs with agentless and agent-based backup.
- Back up and recover Microsoft Office 365, UNIX, FreeBSD, AIX, HP-UX, Solaris, Oracle Database, SAP HANA and more, protecting your entire IT infrastructure from ransomware.
Secure Your Backups from Any Threat
- Keep your data and system backups safe with Sophos Intercept X Advanced for Server, preloaded and shipped on Arcserve Appliances.
- Stay protected against any threat, including unknown malware, with a deep learning neural network combined with signature-based protection from common threats.
- Prevent major hacking techniques, including credential harvesting, lateral movement and privilege escalation with exploit prevention.
- Stop ransomware attacks on backup data with CryptoGuard and master boot record attacks with WipeGuard.
Scale Without Limitations
- Enable safe business and IT growth with 11 configuration options that range from 12TB to 504TB of effective capacity per appliance.
- Keep up with data growth by expanding original capacity by up to four times with in-field, in-appliance Expansion Kits.
- Seamlessly scale up and out to the cloud with fully integrated hybrid cloud services.
- Reduce backup storage requirements up to 95% with built-in SSD drives and hyper-efficient global deduplication.
Eliminate Ransomware-induced IT Disruptions
- Quickly install the only “set it and forget it,” multi-layered anti-ransomware solution, proven to be deployable in under 15 minutes.
- Protect hundreds of systems with scalable, policy-based disaster recovery and backup management.
- Reclaim up to 50% more time to spend on strategic IT initiatives.
- Keep business and IT stakeholders informed with SLA reporting that includes recovery time objective (RTO) and recovery time actual (RTA) comparisons.
Gain Peace of Mind
- Remove the “do it yourself” complexity of orchestrating a cohesive data protection and cyber security strategy with one solution, from one vendor for backup, disaster recovery, high availability, security, hardware and cloud services.
- Recover data and Windows/Linux systems across hardware, cloud and hypervisors.
- Experience unparalleled ease of deployment and usability with a simple, wizard-driven setup.
Protect from Major Disasters
- Benefit from cloud economies of scale by storing backups and rapidly spinning up systems offsite in the Arcserve Cloud or private and public clouds, including Amazon® AWS, Microsoft Azure®, Eucalyptus® and Rackspace®.
- Reduce the need for dedicated bandwidth with builtin, WAN-optimized backup replication.
- Send copies of your sensitive data and systems off-site with proven tape drive and tape library integration.
A first and last line of defense against cyber-attacks
Arcserve backup appliances eliminate standalone, discrete products for threat prevention, ransomware disaster recovery and application availability.
A smarter, multi-layered solution is delivered by integrating onsite and offsite DR, backup and optional high availability with Sophos Intercept X Advanced for Server – proven endpoint protection that combines the industry’s top-rated malware detection and exploit protection.
Now You Can:
- Go beyond reactive security approaches and secure your backups from any threat with signature-less deep learning that detects both known and unknown malware
- Enable quick on-appliance DR with up to 20 CPU cores and 768GB RAM
- Scale without limitation with easy in-field storage expansion by adding drives instead of additional appliances
- Send your data anywhere with WAN-optimized replication to private and public clouds, including the Arcserve Cloud, Amazon AWS, Microsoft Azure, Eucalyptus, and Rackspace
- Leverage proven Arcserve UDP software with instant VM and bare metal restore (BMR), local and remote virtual standby, application-consistent backup and granular restore, hardware snapshot support, and extensions delivering high availability and tape support
- Resolve data growth challenges with effective capacity of up to 504TBs per appliance and the ability to manage up to 6PBs through a single interface
- Slash your storage footprint and save on costs with a 20:1 deduplication ratio
- Increase reliability with onsite hardware support in as little as four hours, and high redundancy hardware with dual CPUs, SSDs, power supplies, HDDs and RAM
Deployments:
Flexible Deployment
Businesses of all sizes leverage Arcserve Appliances to streamline a wide variety of deployment scenarios:
- Single-site protection for physical or virtual systems, including x86 and non-x86
- Primary site protection combined with copy to Arcserve Cloud
- Cross-site protection between two sites
- Central appliance site with multiple branch offices
- Hybrid deployment with a combination of onpremises local, remote and cloud systems
How It Works:
Arcserve Appliances streamline your environment with a wide variety of deployment scenarios, including: single-site, primary site, cross-site, central appliance site, and a hybrid combination of on-premises local, remote, and cloud systems. Each appliance is a self-contained, “set and forget” DR and backup solution architected with cloud-native capabilities, global source-based deduplication, multi-site replication, tape integration and automated data restore capabilities.
All appliances are fully-integrated with Arcserve UDP Cloud Hybrid, Arcserve UDP software, Arcserve Backup and Arcserve Replication and High Availability. The software is pre-installed on state-of-the-art hardware and delivered with a quick install kit and configuration wizard that makes them incredibly easy to deploy.
Protect Windows/Linux servers, virtual machines on VMware vSphere or Microsoft Hyper-V, data in Microsoft Exchange, SQL Server, Office 365, Oracle and other applications, as well as workloads in Amazon AWS and Microsoft Azure.
Specifications:
Expansion Kits
Arcserve Appliance Expansion Kits allow you to quickly and easily add additional storage capacity and RAM to manage data growth. Simply get the kit and add the HDDs and RAM to the appliance itself – no shelves or additional hardware required!
The table below outlines the available models for optional expansion kits, and the resulting effective capacity of your appliance. Please note:
- Expansion Kit compatibility depends on the model of the appliance and the kit itself. Only the compatible models and configurations are supported and listed in the table below.
- An Expansion Kit can be installed on the appliance only once.
- Expanding appliance capacity is only possible via optional Expansion Kits supplied by Arcserve
| Expansion Kit Model | 9X-48 | 9X-96 | 9X-144 | 9X-192 | 9X-216 |
|---|---|---|---|---|---|
| Specs | |||||
| Additional Effective Capacity (TB) | 48 | 96 | 144 | 192 | 216 |
| Additional Usable Capacity (TB) | 16 TB | 32 TB | 48 TB | 64 TB | 72 TB |
| HDDs | 4x8TB | 6x8TB | 8x8TB | 10x8TB | 11x8TB |
| Extra RAM | 64GB (4x16) | 64GB (4x16) | 64GB (4x16) | 64GB (4x16) | 64GB (4x16) |
| Compatible Appliance Models | |||||
| 9072DR | 120 | 168 | 216 | 264 | 288 |
| 9096DR | 144 | 192 | 240 | 288 | - |
| 9144DR | 192 | 240 | 288 | - | - |
| 9192DR | 240 | 288 | - | - | - |
| 9240DR | 288 | - | - | - | - |
| 9288DR | 336 | 384 | - | - | - |
| 9360DR | 408 | - | - | - | - |
RAM Expansion Kits
Arcserve Appliances include a significant amount of RAM to satisfy most disaster recovery and backup needs.
If you have critical servers with large amounts of RAM, you can expand the RAM capacity of the appliance to spin up virtual copies of these servers in the event of hardware failure or during other local disasters.
The table below outlines the possible configurations and resulting RAM sizes. Please note:
- Arcserve Appliance RAM can be expanded only with RAM expansion kits listed below.
- To maintain maximum performance, expanded DIMMs have the same capacities and models as the RAM installed in the base model originally.
- Appliance models 9012, 9024 and 9048 have 16 DIMM slots on the dual-socket motherboard, however as these models have only one CPU installed, a maximum of 10 DIMM slots can be populated.
- Expanding appliance RAM capacity is only possible via optional RAM expansion bundles supplied by Arcserve, and only in the compatible configurations listed below.
| Appliance Model | Base RAM | Usable DIMM Slots | RAM Expansion Kit | Expanded RAM Capacity | ||
|---|---|---|---|---|---|---|
| 1 Kit | 2 Kits | 3 Kits | ||||
| 9012 | 48GB (6x8) |
10 | 16GB (2x8) |
64GB (8x8) |
80GB (10x8) |
- |
| 9024 | 48GB (6x8) |
10 | 16GB (2x8) |
64GB (8x8) |
80GB (10x8) |
- |
| 9048 | 48GB (6x8) |
10 | 16GB (2x8) |
64GB (8x8) |
80GB (10x8) |
- |
| 9072DR | 192GB (12x16) |
24 | 64GB (4x16) |
256GB (16x16) |
320GB (20x16) |
384GB (24x16) |
| 9096DR | 192GB (12x16) |
24 | 64GB (4x16) |
256GB (16x16) |
320GB (20x16) |
384GB (24x16) |
| 9144DR | 192GB (12x16) |
24 | 64GB (4x16) |
256GB (16x16) |
320GB (20x16) |
384GB (24x16) |
| 9192DR | 192GB (12x16) |
24 | 64GB (4x16) |
256GB (16x16) |
320GB (20x16) |
384GB (24x16) |
| 9240DR | 192GB (12x16) |
24 | 64GB (4x16) |
256GB (16x16) |
320GB (20x16) |
384GB (24x16) |
| 9288DR | 192GB (12x16) |
24 | 64GB (4x16) |
256GB (16x16) |
320GB (20x16) |
384GB (24x16) |
| 9360DR | 384GB (12x32) |
24 | 128GB (4x32) |
512GB (16x32) |
640GB (20x32) |
768GB (24x32) |
Spares Kits
Maintenance and support for Arcserve Appliances include on-site hardware replacement support in as-fast-as four hours or on the next business day. In some situations, you may want to ensure even faster turnaround time by getting an optional Spare Kit – the set of spare parts allowing you to reduce the time to fix hardware issues further.
Spares Kits include spare HDD, SSD, RAM, power supply and a fan.
The table below outlines the contents of Spares Kits for your appliance model:
| Appliance Model | HDD | SSD | RAM | Power Supply | Fan |
|---|---|---|---|---|---|
| 9012 | 1x2TB | 1x480GB | 2x8GB | 550W | Included |
| 9024 | 1x4TB | 1x480GB | 2x8GB | 550W | Included |
| 9048 | 1x8TB | 1x480GB | 2x8GB | 550W | Included |
| 9072DR | 1x8TB | 1x1.92TB | 2x16GB | 750W | Included |
| 9096DR | 1x8TB | 1x1.92TB | 2x16GB | 750W | Included |
| 9144DR | 1x8TB | 1x1.92TB | 2x16GB | 750W | Included |
| 9192DR | 1x8TB | 1x1.92TB | 2x16GB | 750W | Included |
| 9240DR | 1x12TB | 1x1.92TB | 2x16GB | 750W | Included |
| 9288DR | 1x12TB | 1x1.92TB | 2x16GB | 750W | Included |
| 9360DR | 1x12TB | 1x1.92TB | 2x32GB | 750W | Included |
Software Upgrades and Cloud Options
Your Arcserve Appliance comes bundled with proven Arcserve UDP software to ensure reliable disaster recovery and backup for all your production workloads and data. You can expand the functionality of your appliance even further by upgrading the edition of UDP software, and by adding optional high availability or cloud services.
Arcserve UDP Premium Edition upgrade enables you to add:
- Support of agentless backup and disaster recovery of Nutanix AHV
- Full support of tape devices and tape libraries connected to the appliance
- Assured Recovery testing for DR exercises with SLA reporting
- Protection for UNIX, FreeBSD, AIX, HP-UX, Solaris, Oracle Database, SAP HANA and more operating systems
- Support of HPE 3PAR, Nimble and NetApp hardware snapshots for vSphere
- Role-based administration for enhanced security
Arcserve Replication and High-Availability (RHA) add-on provides high availability for your mission-critical systems with:
- Flexible high availability and replication scenarios
- Continuous asynchronous replication of full systems, applications and/or data to the appliance for near-zero RPO
- Automatic IP and DNS remapping
- Heartbeat monitoring with automated failover for nearzero RTO
Arcserve UDP Cloud Hybrid is off-site disaster recovery and backup (DRaaS and BaaS) services which enables you to store copies of your data and spin up your systems in the Arcserve Cloud.
The table below outlines the available upgrade and add-on options:
| Appliance Model | Base Arcserve UDP Edition | Arcserve UDP Premium Edition | Arcserve RHA Add-on | Arcserve UDP Cloud Hybrid |
|---|---|---|---|---|
| 9012 | Advanced | Optional | Optional | Flexible BaaS and DRaaS options available |
| 9024 | Advanced | Optional | Optional | |
| 9048 | Advanced | Optional | Optional | |
| 9072DR | Premium | Included | Optional | |
| 9096DR | Premium | Included | Optional | |
| 9144DR | Premium | Included | Optional | |
| 9192DR | Premium | Included | Optional | |
| 9240DR | Premium | Included | Optional | |
| 9288DR | Premium | Included | Optional | |
| 9360DR | Premium | Included | Optional |
Maintenance & Support Programs:
The Arcserve Appliance maintenance programs, a required addition to an appliance purchase, include the following for the duration of the maintenance subscription:
| Gold Maintenance | Platinum Maintenance* | |
|---|---|---|
| 24x7 phone/email/online technical support | ||
| On-site hardware part replacement | Next business day | 4 hours |
| Spare part kit | Optional | Optional |
| Free software upgrades | ||
| Subscription duration options | 1, 3, 5 years | 1, 3, 5 years |
* Platinum Maintenance is subject to availability, depending on the location of the appliance installation and operation.
Maintenance Program Details
Gold Maintenance
Gold Maintenance includes next business-day on-site hardware parts replacement. Additionally, Gold Maintenance customers receive software upgrades and access to 24x7 phone, online and email technical support. One, three and five-year subscription options are available for Gold Maintenance customers.
Platinum Maintenance
Platinum Maintenance includes a four-hour on-site hardware parts replacement, as well as software upgrades and access to 24x7 phone, online and email technical support. One, three and five-year subscription options are available for Platinum Maintenance customers.
Note: Platinum Maintenance is subject to availability, depending on the location of the appliance installation and operation. Your preferred Arcserve reseller or Arcserve representative can advise on the availability of the Platinum Maintenance at any time, including before your purchase.
On-site Appliance Hardware Parts Replacement
Following the completion of remote troubleshooting, diagnosis and problem determination, an Arcserve support technician will arrange for the failed parts to be dispatched to the location of the appliance and will schedule the on-site visit based on your maintenance agreement program and availability.
If the issue requires an on-site service technician visit for parts replacement, the following applies:
| Response Time | On-Site Response Time | Terms & Conditions |
|---|---|---|
| Next Business Day | Following telephone-based troubleshooting and diagnosis, a technician responsible for parts replacement can be dispatched to arrive on-site the next business day. If you are not available on the next business day, you can choose any future business day at your convenience, with the same service conditions applied. |
|
| 4 Hours | A technician responsible for parts replacement should arrive on-site within four hours after completion of telephone-based troubleshooting. If you are not available within the next four hours, you can choose to receive service at any other time at your convenience. |
|
Platinum Maintenance customers are entitled to both next-business-day and four-hour on-site hardware support services. Platinum Maintenance is subject to availability, depending on the location of the appliance installation and operation. Your preferred Arcserve reseller or Arcserve representative can advise on the availability of the Platinum Maintenance at any time, including before your purchase.
Support Policy
24x7 phone, email and online support for Arcserve appliances is provided according to the Arcserve Support Policy.
Optional Spare Kit
The optional spare kit includes a set of parts to speed up resolution of select hardware issues by eliminating the need to dispatch the part to the location of the appliance installation.
Documentation:
Download the Arcserve 9000 Series Appliance Expansions Data Sheet (PDF)
16TB Additional Usable Capacity, 48TB Additional Effective Capacity, OLP Program
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